Shopper Intelligence for DTC & ecommerce
Know every shopper. Reach each one at the right moment.
Most of your shoppers are ready to buy long before they do anything your marketing can see. Tie finds who they are, knows when they're ready, and gets your messages into their inbox.
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Where the account stands — last 30 days vs prior period.
AI agentKyle’s read · AI agentThree things worth knowing in the last 30 days.
Each starts with the gap we found. Kyle can action any of these for you.
Join the brands turning quiet intent
into revenue.
Read the customer stories →
You have the audience.
But who are they?
How do you engage with them?
The flows, segments, and creative are all strong. They just never fire for the majority of your shoppers, because your ESP can't recognize them.
One layer under your existing stack. Two jobs.
Shopper intelligence knows who each shopper is and how ready they are to buy. Tie's Artificial Marketing Intelligence™ (AMI™) layer acts on it, inside the tools you already run.
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Tie writes into the tools you already run — nothing to rip out.
purchase_score 10
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Customer Matchpurchase_score 10Audience +1Profile createdCustomer taggedCustomer MatchIdentify, score and reach the shoppers your ESP can’t see.
Tie ID™
Recognize returning visitors across devices, browsers, email aliases, and marketplaces — and push profiles straight to your ESP.
Tie Predict™
AI-powered scores for every shopper on how likely they are to open, click or buy from you right now, refreshed daily.
Tie Priority™
AMI™ agents place your emails in Gmail's Primary inbox — and keep them there.
Build
Identify and act on invisible shopper intent signals for more relevant, personalized experiences.
Integrations
Tie integrates with the solutions you already use. Don't replace your existing stack, get more from it.
ARTIFICIAL MARKETING INTELLIGENCE™
Introducing Tie Priority. Land emails in the Primary inbox. And keep them there.
Learn about Tie Priority →
SHOPPER INTELLIGENCE
Tie ID. Identify up to 70% of your shoppers, both new and returning.
Learn about Tie ID →
Every list is full of quient intent.Tie changes that.
Send the right message, to the right shopper, at the right time.
Start with identification.
Recognize shoppers across sessions, devices and aliases. Connect them in one unified profile.
Tie ID →Finish with a decision.
Trigger the most relevant message for each shopper's current stage in the customer lifecycle.
Tie Predict →From loud to listenting.
The journey from visit to sale.
Scroll to see how it works.
Recognize shoppers before they log in.
Tie ID recognizes returning visitors across devices, browsers and emails and pushes profiles into your ESP.
Tie ID →Know who'll buy next.
Not who opened last.
Buy, click and open scores on every profile, built on intent signals your ESP can't see.
Tie Predict →Land in the Primary tab, not Promotions.
Optimize every send for inbox placement, so the shoppers you identified and scored actually see the email.
Tie Priority →Measured in revenue, not opens.
Every number on this page comes from a published customer story. No projections, no benchmarks — what actually happened after Tie went live.
See what Tie would find on your site.
Starting from $1K/mo.
Common questions
More answers on the FAQ page.
What is quiet intent?
Quiet intent is when a shopper shows signs they’re ready to buy but hasn’t done anything to trigger your marketing. They might be back on your site anonymously after months away, browsing a new category, or nearing their usual repurchase window. None of that fires a flow, so most brands never act on it. Tie finds quiet intent by recognizing who each shopper is with Tie ID and scoring how ready they are to buy with Tie Predict.
What is Artificial Marketing Intelligence™?
Artificial Marketing Intelligence™ (AMI™) is how Tie acts on what it knows about your shoppers: deciding who to reach and when, and making sure the message lands. Tie ID and Tie Predict tell you who’s ready. AMI™ is what happens next. Moving emails from Promotions to the Primary inbox, identifying growth opportunities, creating new shopper personas, triggering personalized experiences, and more.
What is Tie?
Tie is the Shopper Intelligence Platform. It recognizes your shoppers, scores how ready each one is to buy, and gets your messages into the Primary inbox, all on top of your existing marketing stack.
What does Tie's platform do?
Tie ID recognizes up to 70% of anonymous site visitors, turning them into known shoppers by matching IPs, device IDs and more with proprietary AI. It also matches TikTok Shop orders to shopper profiles in Klaviyo, so you can see which marketplace buyers are new and which already buy from your site.Tie Predict scores your full list daily on likelihood to buy, click, and open messages. And Tie Priority ensures those messages land in shoppers' primary inbox, not the promotions tab.
Who is Tie for?
Online consumer brands with at least 100,000 monthly unique U.S. website visitors or 200,000 active CRM profiles that want to boost engagement through more meaningful, timely digital touchpoints—ultimately reducing wasted outreach.
Within those brands, Tie is best suited for growth, retention and lifecycle marketing teams that rely heavily on email, SMS and paid acquisition. Teams focused on improving conversion, scaling retargeting, and increasing the efficiency of their CRM—especially those using platforms like Klaviyo and Meta/Google—see the most impact. It's particularly valuable for teams looking to capture more value from existing traffic and reduce wasted spend.
How is Tie different from traditional retargeting tools?
Retargeting is audience-first: you rent an anonymous segment from an ad platform, then pay again every time you want to reach it. Tie is shopper-first. It resolves the person behind the session into a real profile with contact details and attributes, scores how likely they are to buy, and pushes all of it into the email, SMS, and CRM you already own. Retargeting tells you a cookie came back. Tie tells you who it was, whether they're worth spending on, and makes sure the message you send them lands in the Primary inbox.
What results can brands expect from using Tie?
Brands typically see incremental revenue from abandonment and lifecycle email flows by reaching shoppers they previously couldn't. This includes existing customers whose website activity wasn't captured by their prior tech stack, as well as net-new contacts who are added compliantly through Tie's network. In addition, brands often see improved email deliverability—leading to stronger overall email performance and increased sales.
Tie increases marketing ROI by enabling brands to send email activations they couldn't before—reaching shoppers who were previously unidentifiable or missing key data. It identifies visitors your existing stack misses, enriches both new and existing profiles with high-quality data, and captures additional website activity—so your targeting is more accurate across email and paid channels. By improving match rates and predicting shopper intent, Tie enables more relevant, personalized campaigns that drive higher engagement and conversion rates. At the same time, built-in controls help you focus spend on higher-quality audiences, reducing wasted impressions and improving overall efficiency. Read Tie's customer stories here.
See what Tie finds on your site.
A 20-minute walkthrough on your own traffic — positive ROI within 30 days.
Shopper Intelligence and Artificial Marketing Intelligence™ for ecommerce brands.
Klaviyo Preferred Tech Partner