Tie vs Opensend
Opensend Alternative
Built for Bigger Brands
Tie is built to handle high-traffic volume at $0.01 per visitor—then gives you the lead quality controls OpenSend can't.
152%
Avg abandoned cart email list growth
3.1%
Avg Online Sales Boost
2.8%
Avg Order Volume growth
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Trusted BY MArketers at top brands
3 Reasons Brands choose Tie for Visitor Identification
60-80% traffic revealed, not 15%
In head-to-head trials, Tie recognizes 10x more unknown visitors than Opensend.
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You control lead quality.
Not Opensend.
Not Opensend.
Only pay to reveal shoppers that matter most— filter by behavior, demographics and more.
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Get a dedicated CSM,
not a help doc
not a help doc
Opensend provides limited attribution visibility while Tie shows incremental revenue down to the timestamp.
Book a free demo
Full Control Over Lead Quality
 |
 |
|
|---|---|---|
| Pricing | $0.01 Per Identified Visitor | $0.15+ Per Identified Visitor |
| Audience Match Rate | 60-80% of visitors revealed | <15% of visitors revealed |
| Lead Quality Configuration | Filter by web behavior, demographic attributes and data quality thresholds. | Limited filters by web behavior only |
| Enriched Attributes | Name, Email, Address, Phone, Ad ID Plus: 250+ Consumer Attributes | Name, Email |
| Email Deliverability Protection | Proprietary Email Delivery Protection | No Email Protection |
| Advertising to Audiences | Highest Match Rate (Pass 250+ attributes like Ad ID, Gender, DOB, Age, etc) | Lower Match Rate (Doesn’t pass Ad ID) |
| Revenue Attribution | Custom attribution & transparency down to order ID and timestamp | Limited attribution, takes credit for everything |
| Dedicated CSM support | Yes | No, brands rely on help docs |
| Time to Live | Days | Days |
Grow Website Conversion
Lower CAC
Grow Email Lists
Boost LTV
Increase Email Revenue
Lower CPA
Grow Website Conversion
Lower CAC
Grow Email Lists
Boost LTV
Increase Email Revenue
Lower CPA
Fair, Flexible, and Risk-Free Pricing
Starter
$499 /m
300K Credits /y
180 days paid trial availability
For Brands between 50k-200k website visitors a month
300K Credits per year to power website enrichment and identification
Access to all core features for small teams getting started
Basic reporting and analytics to track visitor data
Reliable basic chat and email support
Get a Paid Trial
Growth
$1,499 /m
1,200K Credits /y
90 days paid trial availability
For Brands with 200K+ unique website visitors a month
1,200K Credits per year for scaling campaigns
Integrates with 200+ tools for seamless workflows
Advanced reporting and analytics for deeper insights
Priority chat and email support for faster responses
Get a Paid Trial
Entreprise
$2,499 /m
3M Credits /y
90 days paid trial availability
For brands with 600k+ unique website visitors a month
3M Credits per year for high-volume visitor identification
Advanced custom fields for tailored data management
Full data history for compliance and tracking
Personalized + priority service for premium support
Get a Paid Trial
Get more from visitor identification partner
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Frequently asked questions
What's an 'opt-out' period?
The opt-out period is a paid trial window for new customers, allowing you to explore Tie and exit your remaining annual contract for any reason. It’s designed to give you time to test features and ensure they add value to your operations.
This option is only available for customers on monthly payment plans.
You can opt-out until either:
1. You've used 25% of your total annual credits, or
2. Your opt-out period expires—whichever comes first.
This option is only available for customers on monthly payment plans.
You can opt-out until either:
1. You've used 25% of your total annual credits, or
2. Your opt-out period expires—whichever comes first.
How do I opt-out?
Contact your client success manager with written opt-out before or on your opt-out date.
To help manage your credit usage, you'll receive alerts via email and Slack as your approach your 25% usage threshold. You can also set credit caps to prevent unintentional overuse to ensure you qualify for opt-out until your period expires.
To help manage your credit usage, you'll receive alerts via email and Slack as your approach your 25% usage threshold. You can also set credit caps to prevent unintentional overuse to ensure you qualify for opt-out until your period expires.
What if I exhaust credits before the end of the term?
You have 4 options:
1. Upgrade to a higher tier of credits. Extends your contract for 12 months at a higher monthly price, but you get a 10-25% discount applied to any remaining balance on your original contract (which will also spread across a new 12 month term.)
2. Renew your existing tier's annual contract early. Your monthly price for new credits will stay the same and you can optionally spread any unpaid balances from your original contract over the new 12 month term length.
3. Simply stop using the product, but note any remaining monthly payments on your previous contract will still be due until the end of your annual contract term.
4. Continue using product without renewing contract or upgrading tier. However, you will accrue pay-as-you-go overages: $0.05 per credit in Starter; $0.04 per credit in Growth; $0.03 per credit in Enterprise. Note: alerts are pushed to users before any overages go into effect.
1. Upgrade to a higher tier of credits. Extends your contract for 12 months at a higher monthly price, but you get a 10-25% discount applied to any remaining balance on your original contract (which will also spread across a new 12 month term.)
2. Renew your existing tier's annual contract early. Your monthly price for new credits will stay the same and you can optionally spread any unpaid balances from your original contract over the new 12 month term length.
3. Simply stop using the product, but note any remaining monthly payments on your previous contract will still be due until the end of your annual contract term.
4. Continue using product without renewing contract or upgrading tier. However, you will accrue pay-as-you-go overages: $0.05 per credit in Starter; $0.04 per credit in Growth; $0.03 per credit in Enterprise. Note: alerts are pushed to users before any overages go into effect.
How do contracts work?
All Tie contracts are annual, however you have the option to pay monthly or via one annual payment for a 25% discount.
12 months worth of annual credits are available to you upfront for use across a variety of Tie use cases. Unused monthly credits roll over to the next month for your use.
12 months worth of annual credits are available to you upfront for use across a variety of Tie use cases. Unused monthly credits roll over to the next month for your use.
What forms of payment do you accept?
We support all major credit card providers, including VISA, Mastercard, and AMEX. For our Enterprise customers, we also support payment via wire transfer. Additional payment methods are not supported at this time.
